Request a New ShipStation Feature

We want to hear from you! Tell us what changes, enhancements, or completely new features you would like to see added to ShipStation. Post & explain your ideas here so all our customers can vote on them. By the way, ideas that get the most votes are more likely to get our attention, so make it easily understandable (some examples are also a good idea). While we can’t guarantee we’ll build it, asking never hurts, right? ;)

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  1. Inventory Management

    Since we ship everything from shipstations, We would like to manage our inventory from here.
    Idea is Current inventory= Total in stock - Amazon- Magento -Ebay -Buy.com. And sending correct inventory count back Channels.

    586 votes
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    202 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Update: 7/31/15

    Hello!

    We wanted to thank you for your ongoing support of our inventory management solution. We are hard at work building it, but still no ETA. You may already be aware, but we have been making preparations for inventory management by modifying Product functionality and renaming the “Warehouses” to “Shipping From Locations”. These small changes are us paving the way for what’s bigger to come!

    Please stay tuned as we continue to develop our inventory management solution. This is just the beginning! Thanks again for your feedback and support, we appreciate it!

    You can checkout our current integration partners that can help with your inventory management here: http://www.shipstation.com/partners/integration/integration-tools/

    Thanks!
    ShipStation

    8/19/14

    Hey everyone, as we’re sure you’ve seen, the new ShipStation has been released. With this refresh, we will be able to build out new features more quickly than before, and we’re happy to say that inventory…

  2. Scan and Verify Product UPC to make sure to Ship right product and Quantity

    Ability to Scan and Verify the UPC code of the product get shipped for the individual order.

    So, this will eliminate the WRONG item being shipped and Wrong Quantity being shipped.

    Also "Ship Order" button activates only when the right product(s) is scanned and right quantity is scanned for the order.

    Products that does not come with UPC may be shipped by manually entering item SKU in the barcode scan field.

    272 votes
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    58 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone,

    Thanks for staying active! While we are working on this feature (and many others!), there is no guarantee that it will be released (strange workflow, low positive impact, etc).

    That being said, your comments here are helping drive the feature design—so please keep letting us know how you would use this feature, when it would occur in your workflow, or anything else you think would help push this feature.

    Thanks so much,
    ShipStation

  3. Allow automated emails to be sent once item is delivered

    I am trying to set up an automation rule to send an email to the buyer upon delivery of their shipment. We like to email customers to make sure they are satisfied and to also ask for reviews.

    We are currently doing this manually. Since delivery status shows for each order in ShipStation, it seems like you should be able to create a filter with this variable and then set up a rule to send an automated email.

    I would love to be able to do this! We've found that sending these emails really impresses our customers and has helped…

    266 votes
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    planned  ·  30 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Schedule a Pickup

    I'm new and still learning, but I'm not seeing a way to schedule a pickup or print a USPS scanable manifest at the end of the day. These would be great features for all supported services. Endicia already allows USPS when you run your end of the day scanable manifest. I was hoping to drop my Professional Encidia account, but it looks like I'll be keeping it just for the scan form/automated pickup.

    254 votes
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    67 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow User to Design Custom Report

    I would like the ability to design a custom report, by choosing fields directly from ShipStation. Currently we have to export one of the set reports and manipulate columns etc in Excel, but it would be much easier if we could do that within ShipStation and have the reports complete when exported.

    188 votes
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    38 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hey everybody!

    I’m happy to report that you now have the ability to export a custom set of fields for your orders, order items, shipments, and shipped items. (The button is found on your orders/shipments page: http://screencast.com/t/76drmaHRO) The “Order Export” and “Item Export” will still export all of the available columns to a CSV for the orders that are currently displaying (including all pages). Now you can also choose the columns for each of these exports so that you can begin to build your own custom reports by clicking the “Manage Exports” button. We’re not calling this request done yet since we want to build out the reporting functionality and the ability for you to customize how those reports look, but we wanted to let you know that you can export your data with only the columns you select.

    I hope you enjoy this new functionality, and we’ll keep…

  6. Estimated (guaranteed) time of arrival / transit time

    If you are on the UPS or FedEx website it will list your Estimated time of arrival. Usually it will also show when it is guaranteed to arrive if the package is dropped off or picked up by a certain time. I think this should be added so that we can know when the package will arrive when we are selecting our delivery method.

    186 votes
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    34 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  7. integrate with overstock.com

    Integrate shipstation with overstock.com. Teapplix does & we don't want to switch!!

    164 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Integration with 11 Main (11Main.com)

    11 Main is Alibaba's US shopping website. I was just accepted as a Merchant. Therefore integration with 11 Main would be big help.

    163 votes
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    16 comments  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
  9. 151 votes
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    48 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Automatic Printing

    We would absolutely love the ability to have incoming orders automatically print to a printer using Google Cloud Print.

    Ideally, there would be new rule actions: Print Packing Slip to Default Google Cloud Printer, Print Postage Shipping Label to Default Google Cloud Printer. Then our shippers can just walk to the printer when a new order comes in and start packing. We print 2 packing slips for every order so a bonus would be to have the ability to print 2 slips by either setting the number to print or simply running the rule action twice.

    We would prefer to…

    134 votes
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    16 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Multiple packages shipping preset

    The shipping presets currently don't support setting presets for multiple packages, we have to do it all manually (and it's a pain to manually enter the same dimensions for every single order). It would be great if we could save those multiple packages settings!

    134 votes
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    27 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  12. integrate with shop.com

    Please make the orders from shop.com enter Shipstation

    128 votes
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    0 comments  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
  13. Customizable Pick List

    We have customizable Packing Slips, how about custom Pick Lists?

    107 votes
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    25 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability for scale to automatically read weight without having to click scale button

    It would save a lot of time and another step if the scale was able to automatically identify the weight on the scale without having to click the scale button each time a new order is brought up. It would make the program easier to use, allowing the users to use it more efficiently. In addition it would be nice to be able to weigh multiple packages instead of entering weights manually!

    96 votes
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    8 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  15. A rule to split an order and to combine an order! Please!

    If there is an automation rule to split an order and combine orders, that would make life a lot easier!

    93 votes
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    started  ·  17 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. USPS Return Shipping Label without paying postage up front

    The ability to take advantage of USPS Merchandise Return Service and have an option to print a return label with every shipment or selected shipments and not have to pay for the postage unless the customer uses it. I believe this is available through API only and there may be a form you have to submit to USPS: https://www.usps.com/business/merchandise-return-service.htm

    86 votes
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    21 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We’re looking into what it would take to build this feature for you. Currently in order to do USPS returns each of you would require your own USPS returns account which costs ~$1,000 per year with USPS. We are researching possible solutions that would not require that expense.

  17. Add an Automation Rule to Automatically Ship FBA Orders

    It would be really good to have FBA orders automatically passed to Amazon for fulfilment. It is a prime target for automation as currently all I am doing every day is selecting orders and clicking submit, which is such a pointless task plus adds unnecessary delay to the fulfilment if I am away from my PC. Please please please add this feature as the benefits would be huge and I'm sure it wouldn't be hard to implement.

    79 votes
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    22 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  18. address verification email to customer

    When an address is not verified because an apt/suite number is missing it would be BRILLIANT if shipstation would automatically send the customer an email and ask them for their apt/suite numer.

    79 votes
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    7 comments  ·  Fixes for cumbersome processes  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow users to select orders in a list and bulk email those customers

    We do a lot of presales on shirts that can't be shipped right away when sold. It would be nice if we could select orders from any list of orders and send an email to those customers. It would just be another action at the top of an order table like hold until, mark as shipped, etc. It would open a dialog that would allow us to put in a subject and a body for an email to update the customers about the status of the items they have ordered. This would cut down on a LOT of support emails…

    78 votes
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    25 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Have different printers for international vs. domestic labels

    Please enable a feature that you can choose what printer will print labels. To be more specific: we want to print International Priority and express with the regular printer and the rest of the labels in the 4x6 printer.

    76 votes
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    21 comments  ·  Flag idea as inappropriate…  ·  Admin →
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