Request a New ShipStation Feature

We want to hear from you! Tell us what changes, enhancements, or completely new features you would like to see added to ShipStation. Post & explain your ideas here so all our customers can vote on them. By the way, ideas that get the most votes are more likely to get our attention, so make it easily understandable (some examples are also a good idea). While we can’t guarantee we’ll build it, asking never hurts, right? ;)

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  1. Integration with 11 Main (11Main.com)

    11 Main is Alibaba's US shopping website. I was just accepted as a Merchant. Therefore integration with 11 Main would be big help.

    18 votes
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    4 comments  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
  2. On-Use return labels by demand via Endicia

    Endicia now offers the ability to print on-use return labels by demand but SS does not support this. This would be much more useful for us than sending an on-use label with every order, which SS does support but we don't need. Thanks.

    12 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. USPS Expected Delivery Date, Especially for Priority Mail Express (Which may not be overnight)

    Priority Mail Express is the cheapest overnight service, but it has a gotcha: sometimes it is not overnight. There are some locations where the delivery is actually two days.

    Unfortunately, ShipStation does not check & show the delivery guarantee. Instead, when I print out the Stamps.com label, it says, "Priority Mail Express Two Day"

    I would like an enhancement that would show the expected delivery date/days in transit. That would let me know when using Express1 & Priority Mail Express is a valid option.

    7 votes
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  4. The Ability to link Endicia label server back to Express 1. This was changed internally by SS. No good.

    This is not a new idea. Give option to change settings back to the way they were before today - printing via Endicia label server through Express 1. [Not stamps.com]

    This ShipStation change was Internal and made in conjunction with Express 1 to roll out new features, only supported by Stamps.com label server. The Stamps.com ship label layout and overall look is far less presentable looking than the Endicia labels.

    We are requesting that the option to resume printing Express 1 shipments via Endicia label server be available. Even if this means not being apart of the new features in…

    6 votes
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    1 comment  ·  Fixes for cumbersome processes  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Australia Post and Extend Registration to Australian Users

    Add Australia Post to your postal/freight providers list, and allow Australian business's and companies to sign up! (the only option we have is to use something like temando, who want to charge us a monthly subscription +60cents per item booked via their system)
    SAVE US!!!

    13 votes
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    3 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add reference fields for UPS labels

    allows us to add reference fields that would be uploaded back into UPS so we can track by reference

    13 votes
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    3 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  7. Integration with Dimensional Scanners

    Both UPS and Fed X are moving all packages to dimensional weight 01/01/2015. Ship station should support dimensional scanners as the traditional scale becomes obsolete.

    1 vote
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    1 comment  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
  8. Increase the size of Custom Fields

    When we ship Lithium Battery with USPS due to their rules we must put some custom text on our labels.

    "Package Contains Lithium-ion Batteries (no lithium metal)"
    or
    "Surface Mail Only, Primary Lithium Batteries
    Forbidden for Transportation Aboard Passenger Aircraft."


    We know that ShipStation provides certain fields for that purpose (CustomField1, CustomField2, CustomField3).

    However, those fields are too short (just 26 characters).

    We already use one of those fields to place order number and SKU on our shipping labels.

    That leaves us with 52 available characters only which is not enough to add messages required by USPS.

    We ask ShipStation…

    10 votes
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    1 comment  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  9. Sales volume per day (simple button)

    I would love to get a simple sales report for total dollars, by day, by week and by month.

    The current sales reports look pretty in Excel - but they are not functional. I end up wasting waaaay too much time cutting and pasting data in the right method to be productive.

    thanks!

    1 vote
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    1 comment  ·  Fixes for cumbersome processes  ·  Flag idea as inappropriate…  ·  Admin →
  10. BACKORDER management

    In the list of items when shipping an order, when an item can not be shipped it would be nice to have a place to make a check mark either showing all that has shipped or check it that it can not be shipped. Then having a back order tab to go to with a list of orders and the items that need to be sent. The back-order would be listed with the order information already there from the previous order. With this option it could update the eCommerce software to a partially shipped status for the order and the…

    5 votes
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    1 comment  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
  11. Pre-Changing SKU

    Please help us to fix the following issue we are having with ShipStation PRODUCT section.
    So we have long versions of SKU on our marketplaces, but we need to modify them into short versions for our labels and packing slips, so we created a script that shortens SKUs in OrderItem in PRODUCT section. It works alright BUT when we upload new orders with the same products ShipStation creates new product items for them (because ShipStation doesn't recognize that new uploaded SKU is in fact the same as the shortened SKU from previously uploaded item).
    As a result we have a…

    9 votes
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    1 comment  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
  12. Quantities over one automatically highlighted option

    When printing shipping labels, the option to have my shipping labels with a quantity over one to be highlighted for heavy days to prevent packing error.

    21 votes
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    7 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  13. Shipping rates comparison reporting

    It would be nice to have a way to generate a report with these fields, zip, city, state, zone, weight, and rate for each shipping provider.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Verified delivery report based on order/label creation date

    There is currently a way to verify when items have been delivered, but it is not automated. Currently you have to click "track shipment" in the shipment section to get the status of your shipment. This call should be automatically made to the API hourly, so that all shipment data is current and you don't have to ping the API with every listing manually (we do this now and it seems silly to do manually).

    In the event that an item has not been delivered within a desired shipping window (for us it would be 4 days from creation/order date)…

    1 vote
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  15. Physical UPS Shipping Manifest

    There's currently a feature to have a scannable shipping manifest for end of day pick ups for USPS and FedEx. Would it be possible to have one for UPS as well?

    1 vote
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  16. Scale button in multiple packages interface

    The scale button works great for me, but I've discovered that I can't use my scale when shipping an order with multiple packages. Can you add a scale button next to the weight field in the multiple packages interface?

    6 votes
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  17. Packing Slips: add option to sort items by Price

    Under Settings > General > Other Docs, there are several options for "Order Items by." It would be supremely helpful for our staff to have the option to sort by the Extended Price.

    2 votes
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  18. I want to see my UPS Mail Innovations rates on ShipStation in realtime.

    I want to be able to compare my negotiated MI prices in real time with other shipping options. I do this now with USPS, but I need someone to load my negotiated MI rates onto a table so they are available for me to see on screen.

    1 vote
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  19. A way to separate messages from the buyer in Shopify

    Currently, there are two boxes in the cart in Shopify. A box for "how did you hear about us" and a box for a "gift message". The two fields import together, and it would be helpful if they imported separately, as two separate fields. That way "gift message" could print on the invoice, and "how did you hear about us" would not. Thanks!

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Group PRODUCTS with same SKU and NAME

    Please help us to fix the following issue we are having with ShipStation
    PRODUCT section.

    So we have long versions of SKU on our marketplaces, but we need to modify them into short versions for our labels and packing slips, so we created a script that shortens SKUs in OrderItem in PRODUCT section. It works alright BUT when we upload new orders with the same products ShipStation creates new product items for them (because ShipStation doesn't recognize that new uploaded SKU is in fact the same as the shortened SKU from previously uploaded item).
    As a result we have a…

    9 votes
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    0 comments  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
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