Request a New ShipStation Feature

We want to hear from you! Tell us what changes, enhancements, or completely new features you would like to see added to ShipStation. Post & explain your ideas here so all our customers can vote on them. By the way, ideas that get the most votes are more likely to get our attention, so make it easily understandable (some examples are also a good idea). While we can’t guarantee we’ll build it, asking never hurts, right? ;)

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  1. Integration with 11 Main (11Main.com)

    11 Main is Alibaba's US shopping website. I was just accepted as a Merchant. Therefore integration with 11 Main would be big help.

    12 votes
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    3 comments  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
  2. On-Use return labels by demand via Endicia

    Endicia now offers the ability to print on-use return labels by demand but SS does not support this. This would be much more useful for us than sending an on-use label with every order, which SS does support but we don't need. Thanks.

    12 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. USPS Expected Delivery Date, Especially for Priority Mail Express (Which may not be overnight)

    Priority Mail Express is the cheapest overnight service, but it has a gotcha: sometimes it is not overnight. There are some locations where the delivery is actually two days.

    Unfortunately, ShipStation does not check & show the delivery guarantee. Instead, when I print out the Stamps.com label, it says, "Priority Mail Express Two Day"

    I would like an enhancement that would show the expected delivery date/days in transit. That would let me know when using Express1 & Priority Mail Express is a valid option.

    6 votes
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add Australia Post and Extend Registration to Australian Users

    Add Australia Post to your postal/freight providers list, and allow Australian business's and companies to sign up! (the only option we have is to use something like temando, who want to charge us a monthly subscription +60cents per item booked via their system)
    SAVE US!!!

    13 votes
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    3 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add reference fields for UPS labels

    allows us to add reference fields that would be uploaded back into UPS so we can track by reference

    13 votes
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    3 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  6. BACKORDER management

    In the list of items when shipping an order, when an item can not be shipped it would be nice to have a place to make a check mark either showing all that has shipped or check it that it can not be shipped. Then having a back order tab to go to with a list of orders and the items that need to be sent. The back-order would be listed with the order information already there from the previous order. With this option it could update the eCommerce software to a partially shipped status for the order and the…

    5 votes
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    1 comment  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
  7. Quantities over one automatically highlighted option

    When printing shipping labels, the option to have my shipping labels with a quantity over one to be highlighted for heavy days to prevent packing error.

    21 votes
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    7 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  8. Scale button in multiple packages interface

    The scale button works great for me, but I've discovered that I can't use my scale when shipping an order with multiple packages. Can you add a scale button next to the weight field in the multiple packages interface?

    6 votes
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  9. Group PRODUCTS with same SKU and NAME

    Please help us to fix the following issue we are having with ShipStation
    PRODUCT section.

    So we have long versions of SKU on our marketplaces, but we need to modify them into short versions for our labels and packing slips, so we created a script that shortens SKUs in OrderItem in PRODUCT section. It works alright BUT when we upload new orders with the same products ShipStation creates new product items for them (because ShipStation doesn't recognize that new uploaded SKU is in fact the same as the shortened SKU from previously uploaded item).
    As a result we have a…

    9 votes
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    0 comments  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
  10. Pre-Changing SKU

    Please help us to fix the following issue we are having with ShipStation PRODUCT section.
    So we have long versions of SKU on our marketplaces, but we need to modify them into short versions for our labels and packing slips, so we created a script that shortens SKUs in OrderItem in PRODUCT section. It works alright BUT when we upload new orders with the same products ShipStation creates new product items for them (because ShipStation doesn't recognize that new uploaded SKU is in fact the same as the shortened SKU from previously uploaded item).
    As a result we have a…

    9 votes
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    0 comments  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
  11. Increase the size of Custom Fields

    When we ship Lithium Battery with USPS due to their rules we must put some custom text on our labels.

    "Package Contains Lithium-ion Batteries (no lithium metal)"
    or
    "Surface Mail Only, Primary Lithium Batteries
    Forbidden for Transportation Aboard Passenger Aircraft."


    We know that ShipStation provides certain fields for that purpose (CustomField1, CustomField2, CustomField3).

    However, those fields are too short (just 26 characters).

    We already use one of those fields to place order number and SKU on our shipping labels.

    That leaves us with 52 available characters only which is not enough to add messages required by USPS.

    We ask ShipStation…

    9 votes
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  12. Adjust weight listed on automatic return labels

    Our outgoing shipments are about 8 ounces heavier than the return shipment. Am loving the convenience of the auto-generated return labels to bother manually correcting the weight on the return labels, but would love a feature that allowed me to set the weight of the return shipment to a different amount (in our case, "outgoing weight-8oz").

    1 vote
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  13. Sales volume per day (simple button)

    I would love to get a simple sales report for total dollars, by day, by week and by month.

    The current sales reports look pretty in Excel - but they are not functional. I end up wasting waaaay too much time cutting and pasting data in the right method to be productive.

    thanks!

    1 vote
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    0 comments  ·  Fixes for cumbersome processes  ·  Flag idea as inappropriate…  ·  Admin →
  14. Sales by State

    In order to file quarterly sales taxes by state, I currently have to sift through voluminous sales reports of all of our sales channels, import them to Excel, reformat them, pull out returns, etc., etc. It would be really convenient to be able to identify sales by state for each quarter using SS.

    Jim
    HeadlightsQuick LL

    1 vote
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  15. The pie chart is wrong it and needs to be fixed it should display GROSS sales and NOT just product prices!

    Recently I was looking at the charts and it was THOUSANDS of dollars off. What is the use of that report? When I emailed Shipstation about the glitch, they simply stated "ask for an enhancement and get votes - and then MAYBE we will fix it." The pie chart should be GROSS sales not just product prices. THIS IS 100% INACCURATE REPORTING. There at least needs to be another setting that allows us to see the gross sales (shipping, tax and item price) listed in the pie chart. It will also be helpful to add a "yesterday" function to the…

    2 votes
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    1 comment  ·  Fixes for cumbersome processes  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bill to 3rd Party Account on USPS (US Postal Service)

    We have a number of distributors that use USPS Click N Ship and require that we ship their orders on their USPS account.

    3 votes
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  17. Improve the API, Update the Documentation

    We have some suggestions for the API. These would lighten the load on your servers which is obviously a concern given the new throttling introduced a week or two ago.

    My developer gave me some notes, I'll have him type something up. One thing I did partly understand is that the Resource for customer orders does not expose a create/modify date. So instead of downloading ~1,000 orders, we must download as of writing 300,000 orders every single day.

    He said something else to me about another inconsistent api behavior where for one request it gives a 200mb xml file every…

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Customizable reports

    Enable customizable reports, like there are customizable packing slips.

    1 vote
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  19. Shipment Method in the API

    We'd like to see the API allow POST of Shipment Method (Ground, Two-Day, Air, etc). Currently it allows carrier, but are forced to always select manual shipment method on orders uploaded through the API.

    1 vote
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  20. Prevent SKU from overriding Model Number in Product Listing

    Not all products have a product SKU, so shipstation imports the Model Number. When a SKU exists (which we use for our own record keeping), the SKU is put in instead of the Model. I want an option to select what I want shipstation to use for the SKU field.

    1 vote
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
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