Request a New ShipStation Feature

We want to hear from you! Tell us what changes, enhancements, or completely new features you would like to see added to ShipStation. Post & explain your ideas here so all our customers can vote on them. By the way, ideas that get the most votes are more likely to get our attention, so make it easily understandable (some examples are also a good idea). While we can’t guarantee we’ll build it, asking never hurts, right? ;)

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  1. Include "shipped" as default search argument when Checking Order Status

    When checking an order, your system defaults to four options: pending, payment pending, ... (can't remember other two) but "shipped" is not a default criteria. When I search on an order, most of the time I am checking to be sure it has shipped or answering a question from a customer about the ship date. You need to include "shipped" as a default search criteria

    7 votes
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    2 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  2. Integration with 11 Main (11Main.com)

    11 Main is Alibaba's US shopping website. I was just accepted as a Merchant. Therefore integration with 11 Main would be big help.

    26 votes
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    6 comments  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
  3. Limit the quantity printing - to avoid duplicate print.

    There should be a popup or indication of some type so a label does not accidentally print more than 1 time.

    1 vote
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    2 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  4. email a label

    on the print label screen, where it says (save to pdf, print to google cloud print, etc.) I wish there was an option to "email label to" that would open up my email client and automatically attach the label. i can do this manually by downloading, of course, but it would be super cool if it was automated as a choice. i email a lot of labels to my different shipping warehouses... and it would be a great time saver not to have to download, write an email, upload and send. :-) colette

    11 votes
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    1 comment  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  5. Partial Shipment

    Often on my website we will get an order for 15 books of different titles. I may have 14 and ship the 14 with a note that one has been backordered. I can designate partial shipment on Volusion (my website), but once I make the shipement using your product, it wipes that out and marks the entire order shipped on my website. Would be nice to do partial shipment with your system so name and address stays listed as outstanding order that I can go back to. Don't have to have which book did not ship. I can keep that…

    4 votes
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    0 comments  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please add the ability to delete email templates

    Currently you can create a new template and then copy an existing template but there is no function to delete a template. This is not a pressing need but there is no need for old, unused templates to sit there and clutter the process.

    Thanks!

    6 votes
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    0 comments  ·  Fixes for cumbersome processes  ·  Flag idea as inappropriate…  ·  Admin →
  7. USPS Expected Delivery Date, Especially for Priority Mail Express (Which may not be overnight)

    Priority Mail Express is the cheapest overnight service, but it has a gotcha: sometimes it is not overnight. There are some locations where the delivery is actually two days.

    Unfortunately, ShipStation does not check & show the delivery guarantee. Instead, when I print out the Stamps.com label, it says, "Priority Mail Express Two Day"

    I would like an enhancement that would show the expected delivery date/days in transit. That would let me know when using Express1 & Priority Mail Express is a valid option.

    18 votes
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    1 comment  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  8. Be able to change Date Format to local format

    I would very much like to be able to change the date format to my native UK format:

    17/09/2014

    rather than JUST the US format.

    SUSAN

    2 votes
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  9. 4 votes
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    1 comment  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  10. Improve visual cue for requested shipping method

    I sometimes overlook that the customer has requested expedited shipping. I know it is on the order screen, but in order to give a better visual cue, it would be ideal if there was a stronger way to display expedited shipping requests. Sort of like when the qty > 1, you really call it out with bold font and strong background.

    2 votes
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  11. BACKORDER management

    In the list of items when shipping an order, when an item can not be shipped it would be nice to have a place to make a check mark either showing all that has shipped or check it that it can not be shipped. Then having a back order tab to go to with a list of orders and the items that need to be sent. The back-order would be listed with the order information already there from the previous order. With this option it could update the eCommerce software to a partially shipped status for the order and the…

    12 votes
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    1 comment  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
  12. multi-tag mode

    When tagging an order the tags drop down menu disappears every time I select a tag. This is wonderful when only one tag is need but I use 2-3 and sometimes even 5 tags at once. Maybe implement a multi-tag mode by holding down the shift button.

    3 votes
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    1 comment  ·  Fixes for cumbersome processes  ·  Flag idea as inappropriate…  ·  Admin →
  13. On-Use return labels by demand via Endicia

    Endicia now offers the ability to print on-use return labels by demand but SS does not support this. This would be much more useful for us than sending an on-use label with every order, which SS does support but we don't need. Thanks.

    17 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Rate calculator country selection improvement

    When using the rate calculator, the process of selecting a destination country is awkward, especially compared to the country selector in the "manual order entry" window.

    Let's say I'm shipping to Thailand...

    In the manual order entry window:
    - click or tab over to the country box
    - start typing "Th" and instantly, the text autocompletes to "Thailand"...no hunting required

    In the rate calculator:
    - click on the current country
    - must use mouse to scroll through the entire list and then click on the country...

    This may seem like a little thing, but I'm way slower slogging around with…

    2 votes
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    0 comments  ·  Fixes for cumbersome processes  ·  Flag idea as inappropriate…  ·  Admin →
  15. Create a filter for Item condition

    When fulfilling Amazon orders, our warehouse has one department shipping out used items and another shipping out new items. To be able to filter items based on condition would make this process easier.

    6 votes
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add automation rule to create packing slips that are different in size from your default setting (4"x6" or 8.5"x11")

    Currently our packing slips are set to a default size of 8.5" x 11" (standard letter). I would like to create a filter and automation rule to apply thermal packing slips (4"x6") to certain types of orders while leaving the default setting at 8.5"x11"

    12 votes
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    0 comments  ·  Enhancements for existing features  ·  Flag idea as inappropriate…  ·  Admin →
  17. Mac OS X – Please hide the dock icon for SyncStation

    SyncStation shows itself in the Dock, even though it makes use of a Menu Icon. This is an annoyance, and results in quitting SyncStation until it's needed. I'd much rather leave it open as a truly behind-the-scenes service, much like how it works on Windows.

    And since it's codesigned by the AppStore, we can't modify Info.plist to have this type of behavior, as it breaks codesign.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Integration with Dimensional Scanners

    Both UPS and Fed X are moving all packages to dimensional weight 01/01/2015. Ship station should support dimensional scanners as the traditional scale becomes obsolete.

    6 votes
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    1 comment  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
  19. "commercial invoice"

    Customs 2014: Combine all requests for fixes (actually government requirements) to Customs forms (both Commercial Invoices and the 3 possible Certificate of Origins) so that they are completely system generated within ShipStation.

    currently there are about a dozen different requests to all focused on the incomplete customs forms generated out of SS. if you cant API to our existing complete and customs compliant forms from FedEx or UPS, please allow us a template to merge out SS shipping info onto.

    for any export orders over $2600, the failure of SS to go out to census.gov to get and print the…

    6 votes
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    2 comments  ·  Something entirely new  ·  Flag idea as inappropriate…  ·  Admin →
  20. Shipping rates comparison reporting

    It would be nice to have a way to generate a report with these fields, zip, city, state, zone, weight, and rate for each shipping provider.

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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